update:第二个reservation也发邮件了 
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我也收到了
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update: 收到取消邮件了，靴子终于落地了 
为什么我hyatt连reservation邮件都没有，更别说cancellation邮件了
同被取消了 狗日的凯悦
两个reservation在同一封邮件里
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取消了好啊，完全没有去的欲望。Ana 被取消心痛欲裂
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收到邮件了
连收几封取消邮件 一点分都不赔偿吗？US credit card forum group class action在哪里
我今天也收到邮件了
我也是，就一个reservation都取消了
俺也收到了 但我有三个 只收到一个 估计分批发的
我的三个reservation还没收到取消
我的两个也都没取消，一个今年感恩一个明年春假
我还有一个labor day的 蹲一个撕逼攻略
好吧 我也收到了。把我所有的reservation列到一封邮件里一起cancel的
我第一个是单独发的 后面俩是一起的
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得到回复了：
Thank you very much for taking the time to advise that you received an email for another guest. I do apologize I sent the email to you in error. I want to reassure you that I and everyone at Hyatt takes the security of your information seriously, and again apologize for the error I made.
I do understand you frustration concerning the rate error that took place with your Dream South Beach reservation. If there was more that we could do concerning your rate in order to maintain that reservation, I assure you we would be doing so especially because of your elite tier Globalist status.
If you have any additional concerns or questions, please feel free to contact me directly.
原谅我英文捉急了…
If there was more that we could do concerning your rate in order to maintain that reservation, I assure you we would be doing
他这里是虚拟语气，表示不能做更多了，还是表示还会再去研究一下看看能不能做更多？ 
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不能做更多了吧，美国人的虚拟语气都学得不太好，该用were的地方都用was
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我也收到了，看来真是一个一个手动处理。