几週前在Citi Travel预订Barcelona酒店
prepaid rate 显示包含10% taxes and fees
由于是non refundable所以当时看得特别清楚有没有其他hidden charges
毕竟价钱要够低才能接受不可退改没有SNP这些限制
结果入住当天被告知要加收一个叫municipality fee大概40欧的local tax
没办法 来都来了
出来渡假真不想花时间扯皮
签字 刷卡 躺平
回来之后 越想越不对劲
想找Citi Travel 结果他们联繫方式只有打电话
天知道这个电话要多久才能打通
在想着要不要用预订资料与酒店收据直接dispute prepaid rate或local tax
潭友们有类似经验吗
附上后来去找的小字terms of use相关条文
难道小伙真的被阴了吗
Without prejudice to what is set out below, before you confirm a reservation, Rocket Travel will display the total price payable, including taxes and service fees. Some Travel Services will charge mandatory service fees, surcharges, and local taxes (for example, resort or amenity fees, transportation transfers, and city tourist tax). If we are aware of these service fees and local taxes, we will display them with your reservation price. These service fees and local taxes may be collected directly from you by the Travel Service, in addition to the price you pay for your reservation.
source: Terms of use