上次PVG看F柜台有老带新，都是CX制服的
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大佬们要不要科普一下CX的制服 
网上只搜到
Inflight Service Manager: 外套跟裙子都是黑色
Senior Purser: 暗紅色外套加黑短裙
Flight Purser: 紅色上衣加黑裙子
Bar & Cabin: 紅外套、白上衣、紅裙子
但看还有金色的是啥
我一直以為金色的是SP
国泰很垃圾的，还要算你折旧钱
我的红色Rimowa提手被摔坏了。我赶下一班，啥赔偿都没要。
感觉亏了几个亿
貓本人表示 no worries mate 
It’s okay mate.
How are you mate.
No big deal mate.
Fair dinkum mate
到底是硬壳抗野蛮装卸，还是软壳？软壳应该只怕割，抗外力形变应该更好。
但我这看法和东亚主流看法相反，想听劝。
除了ISM，女性空乘都是红外套。
从上衣来看
SP 金色上衣
FP 红色上衣
BC 白色上衣
男性空乘好像是依据领带
CX好像很少有非港籍的男ISM
呼叫钻卡大佬 @新加坡林俊杰 看看有错没
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轮子掉了应该都是可以修的
ISM： 黑色外套，黑色裙，里面是什么不懂，从没见过ISM脱过外套 
SP：酒红色外套（暗一点），黑色裙，里面是金色T恤，一般你登机会看到酒红色的SP，中途会看到金色的SP：然后降落前又会披上外套 
FP：大红色外套，黑色裙，里面没注意，应该也是白色的
FA：大红色外套，红色裙，里面是白T恤
男ISM：超稀有物种 就见过两三个
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天啊，果然大佬，偷看CC偷看的這麼細。
我一登機，就開始睡覺。
纯粹是看多了，总结出来。补充：一般FA们，发餐时会脱外套，可能穿外套不好穿那个围裙，影响发挥。
地勤也是一样的按级别穿衣服，包括现在的贵宾室里也是，下次办票时候可以注意下
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Dear Mr Cathay (nick name)
Thank you for contacting us.
We are sorry to learn that your baggage was damaged during your journey from Hong Kong to Melbourne, and we sincerely apologise for the inconvenience this has caused you.
According to the Property Irregularity Report (PIR) records from our Baggage Services team in Melbourne, the damage sustained appears to be repairable. Therefore, we would be pleased to consider covering the cost of repairing your luggage. Kindly provide us with a copy or scanned version of the repair order or invoice to enable us to proceed further with this matter.
We look forward to your response.
看看能不能找HAECO修修轮子（玩梗）
這是什麼梗？
报个两个DP 都是UA的
同一个箱子被UA弄坏了两次 
第一次 yvr - ewr
落地发现轮子少一个
去file case 黑人大妈很开心的给了个case number 让我送去曼哈顿midtown的rimowa修
四个轮子都免费换新 还送了个frame alignment
花了大概三周 寄回我家
第二次 cun - iah - iad
还是同一个箱子 这回三个卡扣中有一个裂开合不上了
又去iad的baggage柜台排队 file claim
这回这个柜员好像不是很想帮我修 反复问了好几遍什么时候坏的
我肯定我上飞机前托运的时候 箱子完好无损 （才修过没俩月
他推着箱子进去找manager说了10分钟 出来说可以帮我修 给我两个选项：
- 因为我base纽约 而且两天后机票回lga 现在箱子勉强能用 问我愿不愿意到lga落地去lga file claim
我怕再托运回去哪里再坏 也怕他们踢皮球 就没选这个选项 - 他们帮我file claim 给我一个Fedex label 然后我在dc把箱子清空后 去Fedex drop off 把箱子寄到iah他们warehouse去修 （我tm刚从iah飞过来 笑死
我选择在dc寄过去 现在过了三周多了 还没收到箱子 接着等吧
HAECO是修飞机轮子的 
我的回覆
Dear Cathay （指公司）,
Thank you for your response. I understand that mishaps can occur, but recent reports suggest that your ground staff treat customers’ baggage poorly, which is concerning. This has led me to question the safety standards of your airline. It worries me to think that such an attitude could extend to how pilots regard their aircraft.
Regarding the baggage repair, the reality is that I live in a regional area without access to repair shops. While I could potentially get recommendations from your Melbourne ground staff, traveling from my city to Melbourne involves a 2-hour drive each way, incurring additional expenses.
Therefore, I would appreciate it if you could cover all these costs. I am willing to ask for a connection from Menzies, your Melbourne airport ground agent and make the necessary trip to Melbourne to have the baggage repaired.
Kind regards,
我
然後對面的回覆
Dear Mr Cathay （nick name）
Thank you for your response.
Please be assured that we take your feedback very seriously and primarily understand the inconvenience and poor experience caused by damaged baggage to our customers. For this, we once again apologise. Please allow me to share that when we created a Property Irregularity Report (PIR) number for you, the relevant circumstances were also reported to our Baggage Service Team, so your case will serve as an essential reference for improving our baggage services.
Thank you for explaining your situation and the inconvenience of sending your baggage for repair. We are willing to make a one-time consideration of offering a cash gesture as an alternative solution. Kindly provide the purchase price of the baggage, any receipts (if available), and the purchase date to facilitate our further review and follow-up.
We look forward to your further response.
我其實還挺喜歡我的這個箱子的，另外就是上面的貼紙很多，我也不是很想換。其實我還是有點像讓它幫我修，怎麼辦。
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