9.5 给Rakuten客服发邮件,附上了8月底的Statement,关于CD和Checking是两个不同的ticket,两位客服分别表示需要处理up to 45 days和60 days
10.5 账户上收到了CD的200,邮件如下: As a courtesy, we have updated your account with Cash Back for this order. Unfortunately, Alliant Credit Union: CERTIFICATES OF DEPOSIT has been unable to verify this purchase as being eligible for Rakuten credit.
然后列举了几个“可能的原因”。所以意思是银行没给钱,但是Rakuten大发慈悲给我垫上了。