Please note that if this issue is not resolved within 15 days, I will proceed with filing a complaint with the Better Business Bureau (BBB) and initiating a claim in small claims court, where the case ID and associated support records will demonstrate the guidance I was initially given by Apple Support.
I sincerely hope this matter can be resolved promptly and amicably.
我trade in gift card 丢了想让instore补发一张,他们就不发说我用了。我说我有receipt可以查到没有用掉一分钱。那个manager根本不care说他不能replace就是用掉了。我说backoffice可以查到balance。instore manager说他说是0 就是0.谁查到都没用!也拒绝和online service 人通话