Signed up 6 months ago, charged $4k simon gc 3 times, have $120 curve cash on file. Got shutdown a week ago.
Here is a warning about this company. It is not even a FinTech. the bank behind it is a FinTech called Hatchbank. If you ever used HMBradley, you may recognize this fintech. When filing CFPB complaints, neither Curve nor Hatchbank is on the list. Hatchbank’s address is
Hatch Bank Corporate Headquarters:
Hatch Bank
1001 W San Marcos Blvd
San Marcos, California 92078
(760) 736-2000
google this address and you will see it is in a rundown mall, same address and phone number as a payday loan location.
Rancho Santa Fe Thrift & Loan
Address: 1001 W San Marcos Blvd #125, San Marcos, CA 92078
Phone: (760) 736-2000
Hatchbank is a real FDIC insured bank, and that’s all I care about. Curve is far from the only fintech that uses it. The decision to shut you down most likely came from Curve and not Hatchbank.
A follow up: CFPB cannot handle Curve or hatchbank, my case was forwarded to FDIC which requested hatchbank for a response.
Hatchbank’s response is that their concern is mainly about simon gc purchase and also state that curve cash points has no monetary value, so cannot be redeemed.
For $120 points value, I may just choose to move on.