超售自愿改签获得GC补偿全过程

先上Proof


Disclaimer: YMMV

背景简介

之前遇到过一次DL domestic flight超售,但因为工作原因遗憾地错过了

这次又遇到了DL domestic flight 而且条件允许,所以虽然金额不如上次,还是决定接受并好好记录一下。(发帖前大概搜了一下坛里好像还没有这样的分享)

机场过程

1


Delta Gate Agent (GA): “The flight is oversold, I need 3 volunteers to be rebooked to a later flight. Volunteers will receive a $500 giftcard of your choice” (后面加到$600,下面详述)

听到所有的关键词后,立刻站到柜台前,前面有1人(离得更近+动作更快),后面有1人

知识点1:如果对行程时间不敏感、对改签补偿有兴趣,在休息室吃饱喝足后,来到一个离柜台近的地方等登机可以增加成功几率

2

Gate Agent 会简单记录名字和本航班座位号,告知改签的航班信息并确认GC是“至少”$500,然后让volunteers 坐在离柜台较近的地方等候。总的原则是First come first serve - 先来先得

知识点2:在记录volunteer座位号以后,GA需要先完成flight paperwork、给standby passenger assign seat、所有乘客登机等等繁杂的工作,然后才会处理补偿,千万别走远,因为情况还会变化

3

当GA正在处理standby时候,排在我后面(第3位)志愿者突然变卦反悔,撤回了自己的信息;这迫使GA 再一次广播寻找志愿者,并将GC金额提升到$600。 这时有几位乘客(n>3)站了出来表示愿意,他们依次记录了信息。 最终他们中排第二的志愿者成功入围(因为第一名听说不是check是GC退出队列)。

知识点3:即使已经volunteer,仍然可以反悔;第二轮及后来的志愿者机会将取决于很多不确定因素,并不是登记了就一定有奖励。排位很重要,GA会按照先来后到处理

知识点3.5:虽然“我愿意”时的补偿是$500,但因为后来的变化涨到$600,被动获益了;所以也许说愿意要趁早,因为如果心理期望太高,排的会很靠后,成功率也会大幅降低;相反趁早上船并没有太多风险或损失,因为补偿涨会retroactively apply到之前的人身上,躺赢

4

所有登机结束,GA终于开始处理补偿。(这里并没有按照任何顺序)3位志愿者一一到柜台手写提供姓名、电话、和email地址。GA输入电脑后会把屏幕里输入的信息给你检查,一定要注意电子邮件的拼写(特别是1、小写l、大写I;大写O、数字0 等等),因为补偿GC是通过email 发的。等确认完毕GA当场点击发送,当场就会收到。如果没收到,大概率填错了、或者进了垃圾邮箱。

然后GA会给一张新的登机牌,显示seat to be assigned at gate,和compensation for denied boarding terms and conditions (6张登机牌大小的纸)。

这张新登机牌好像记得乘机人amex plat持卡人身份,是不影响进delta club的。好奇查了下仓位,原本预定仓位是L (basic economy aka la guabi) 变成了Y。

知识点4:新登机牌的6位数Confirmation number 会和原来的不同,claim GC时要靠这个新的 PNR(当然在receipt里还是可以查到就是),而不是原本的预定确认码

机场部分写到这吧。2楼接着写领取补偿。

39 个赞

领取补偿

1

从邮件里点进去,第一步是填入新登机牌的6位确认码,这里就不单独贴图了,只需要注意跟原本的不同就行

2 选币种


这里感觉并不是实时汇率,也许有薅点,但怕麻烦选了USD

3 选GC

有以下选择。可以同种多张,可以digital + physical。有购物车所以只要加起来不超过总额就行。

Gift Card Name Type of Card Denominations
Delta Air Lines Point Com eGift Digital Card $50 to $1000 USD in $1 increments
Delta Airlines Gift Card Physical Card $50 to $1000 USD in $1 increments
Prepaid Mastercard Virtual Account Digital Card $5 to $250 USD in $1 increments
Visa Virtual Account Digital Card $5 to $250 USD in $1 increments
Prepaid Mastercard Physical Card $5 to $250 USD in $1 increments
Visa Prepaid Card Physical Card $5 to $250 USD in $1 increments
T.J.Maxx Digital Card $10 to $500 USD in $1 increments
Gap Gift Card Physical Card $25 to $500 USD in $1 increments
Gap Options eGift Digital Card $10 to $250 USD in $1 increments
Kohl’s eGift Digital Card $5 to $500 USD in $1 increments
Kohl’s Gift Card Physical Card $5 to $500 USD in $1 increments
Macy’s Digital Card $10, $25, $50, $100, $250 USD
T.J.Maxx, Marshalls, HomeGoods, HomeSense, Sierra Gift Card Physical Card $10 to $500 USD in $1 increments
Cabela’s Digital Card $5 to $500 USD in $1 increments
Target Gift Card Physical Card $10 to $500 USD in $1 increments
Target Digital Card $1 to $500 USD in $1 increments
Saks Fifth Avenue Digital Card $25 to $500 USD in $1 increments
Macy’s Gift Card Physical Card $5 to $500 USD in $1 increments
Cabela’s Gift Card Physical Card $15 to $500 USD in $1 increments
Happy Eats Gift Card Physical Card $20 to $500 USD in $1 increments
American Express Virtual Reward Card Digital Card $1 to $200 USD in $1 increments
Game & Grub eGift Digital Card $25 to $500 USD in $1 increments
Food & Laughs Gift Card Physical Card $20 to $500 USD in $1 increments
Happy Moments Gift Card Physical Card $20 to $500 USD in $1 increments
Hulu $50 Gift Card Physical Card $50 USD
Hulu $25 eGift Digital Card $25 USD
Hello Fresh eGift Digital Card $60 USD
Bass Pro Shops eGift Digital Card $5 to $200 USD in $1 increments
Hulu $50 eGift Digital Card $50 USD
Bass Pro Shops Gift Card Physical Card $15 to $500 USD in $1 increments
Hulu $25 Gift Card Physical Card $25 USD
Sephora Digital Card $5 to $500 USD in $1 increments
Sephora Gift Card Physical Card $15 to $500 USD in $1 increments
Hotels com eGift Digital Card $15 to $500 USD in $1 increments
Ruth’s Chris Steakhouse eGift Digital Card $25 to $500 USD in $1 increments
CVS eGift Digital Card $5 to $500 USD in $1 increments
CVS Gift Card Physical Card $10 to $500 USD in $1 increments
Darden Restaurants Gift Card Physical Card $5 to $250 USD in $1 increments
Darden eGift Digital Card $10 to $250 USD in $1 increments
Airbnb eGift Digital Card $25 to $500 USD in $1 increments
Airbnb Gift Card Physical Card $25 to $500 USD in $1 increments
Nordstrom eGift Digital Card $25 to $500 USD in $1 increments
Nordstrom Rack eGift Digital Card $25 to $500 USD in $1 increments
Nordstrom Rack Gift Card Physical Card $25 to $500 USD in $1 increments
Nordstrom Gift Card Physical Card $25 to $500 USD in $1 increments
Doordash Gift Card Physical Card $15 to $200 USD in $1 increments
DoorDash eGift Digital Card $15 to $200 USD in $1 increments
Uber Digital Card $15 to $500 USD in $1 increments
Best Buy Digital Card $5 to $500 USD in $1 increments
Lyft eGift Digital Card $25 to $200 USD in $1 increments
Uber Eats Gift Card Physical Card $15 to $500 USD in $1 increments
Best Buy Gift Card Physical Card $5 to $500 USD in $1 increments
Starbucks Digital Card $5 to $500 USD in $1 increments
Amazon com Digital Card $1 to $2000 USD in $1 increments

页面截图(点击看大图)


本着试试就逝世为泥潭贡献的精神,我选了2x$250 physical vgc + $50 egift vgc + $50 egift mcgc

猜测大家会感兴趣vgc多一些,可以看到这是metabank发行的版本,terms如下:

实体卡
Visa® Prepaid Card Terms & Conditions
Card is issued by MetaBank®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 6 months; unused funds will forfeit after the valid thru date. See cardholder agreement for additional card terms and conditions. Receive 5% back of all signature-based purchases made at participating merchants featured on MyPrepaidCenter.com. Merchants are subject to change. Five Back™ terms and conditions apply see website for details.

虚拟卡
Visa® Virtual Account Terms & Conditions
Virtual Account is issued by MetaBank®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted for online, or phone/mail orders. Valid for up to 6 months; unused funds will forfeit after the valid thru date. See cardholder agreement for additional card terms and conditions. Receive 5% back of all signature-based purchases made at participating merchants featured on MyPrepaidCenter.com. Merchants are subject to change. Five Back™ terms and conditions apply see website for details.

4 填地址

没什么特别好说的,就再强调一次不要填错了email,实体卡和电子卡信息是分开填的

5 收卡+使用 (持续更新)

下单后4分钟就收到了digital gc
image
长这样


6月内领取,之后有6个月有效期

34 个赞

好奇有哪些GC可以选

1 个赞

基本上你用信用卡点数能换的都有

1 个赞

二楼更新了总表和页面截图,种类很多,你可以看一下

3 个赞

感动感恩

1 个赞

为啥我一次都赶不上 :cry:

感谢详细dp
所以你是500自愿了
最后提到600你也受益了?
这点似乎是个新知识点

2 个赞

对的,躺着被加了$100 :troll:,我加到主楼

2 个赞

还有就是你提到GA会收集信息然后甄选
但是我看还就是顺序来算啊
除非排在前面的自动弃权
比如第一次排队的第三名,和第二次排队的第一名

1 个赞

这个是大家一起的,都是starting from,所以只要当前补偿达到了你的threshold就去排队就好了
后面涨了也有你的份

6 个赞

比如有些情况是travelling in group,这样比如最后需要踢一个人,就会跳过两人一起出行的了

2 个赞

可能我没说清楚,总的原则是先来后到,我这次并没有感受到太多的甄选

edit:楼上说得有道理,我这次没有多人组合volunteer的,不过想必GA会有这方面考虑

1 个赞

这种弄出来的VGC我估计能付citi信用卡
不知道有没有办法搞个这种系统 :yaoming:

1 个赞

怎么能提前知道超售数量呢,app里能看出来吗,standby里面有个剩余座位数,那个准吗

不太准。经常有last minute diamond瞎改票的。这时候会叫volunteer

1 个赞

谢谢信息!

1 个赞

血赚啊,选physical的vgc基本等于是cash了~
可惜我上周飞DL人也坐满了,但没听到有喊志愿者 :joy:

1 个赞

海量信息, 多谢!

1 个赞

2018年遇到过一次超售。两个人一共拿了1000刀的vgc 爽死了