Unfortunately, we have been unable to process your GoWild! Winter Pass payment. Your subscription has now expired. We don’t want you to miss out on any GoWild! Winter Pass savings. Please visit our [GoWild! Winter Pass]
(不知道为什么上传不了照片)
但是renew,他扣完我钱之后又收到了这个邮件,标题是 GoWild! Renewal Failed to Process。
所以renew失败了为什么还要扣我钱吗?
找信用卡尝试dispute失败了,找客服,没人理我。
amex给我发的消息是说,the merchant states that they could not locate any record of cancellation.In case you have documentation indicating that services were duly cancelled in accordance with the merchants terms, kindly provide us with the information and we will be glad to reopen the investigation for you.