求助:边疆航空的随心飞299,有renew,忘记取消,被重新扣了299,说renew失败,不给退钱。

Unfortunately, we have been unable to process your GoWild! Winter Pass payment. Your subscription has now expired. We don’t want you to miss out on any GoWild! Winter Pass savings. Please visit our [GoWild! Winter Pass]
(不知道为什么上传不了照片)

但是renew,他扣完我钱之后又收到了这个邮件,标题是 GoWild! Renewal Failed to Process
所以renew失败了为什么还要扣我钱吗?
找信用卡尝试dispute失败了,找客服,没人理我。

事实上去年这个我买了之后一次都没飞过,所以如果真renew了,我也就认了,毕竟我忘了,我努力飞飞,可是renew失败了为什么还要扣我钱,我该怎么找啊…

这为啥会dispute失败呀,这不属于unauthorized charge吗?

amex给我发的消息是说,the merchant states that they could not locate any record of cancellation.In case you have documentation indicating that services were duly cancelled in accordance with the merchants terms, kindly provide us with the information and we will be glad to reopen the investigation for you.

你不是有邮件

我有的,我朋友都讲这是肯定能dispute成功的,不懂为啥会失败。

reopen 继续argue

继续撕 :sweat:

嗯呢 我reopen了,然后把邮件转给他们了。 就很奇怪… 爽的要是真的renew了我也不说啥,我就横竖都飞几次,结果renew失败了还收我钱,神经病。

刘先生 别忘了码下名字

grin: :joy: :joy:

1 个赞

感谢 搞定!

你你你 你 emmm
我都修改啦 你也改下 别写我大名了 :joy:

007 名字改下
:doge:

这张有名字

谢谢!!!!! 好人有好报!

edit 有记录的 删掉重发吧。。。

搞定 :laughing: