老哥说手上登了这个号的设备变"砖"(开了激活锁的应该是关不掉了),digital purchases 自然也都被锁,自称损失 $30,000,目前多次联系客服无果 ![]()
- The Trigger: The only recent activity on my account was a recent attempt to redeem a $500 Apple Gift Card to pay for my 6TB iCloud+ storage plan. The code failed. The vendor suggested that the card number was likely compromised and agreed to reissue it. Shortly after, my account was locked.
- An Apple Support representative suggested that this was the cause of the issue: indicating that something was likely untoward about this card.
- The card was purchased from a major brick-and-mortar retailer (Australians, think Woolworths scale; Americans, think Walmart scale), so if I cannot rely on the provenance of that, and have no recourse, what am I meant to do? We have even sent the receipt, indicating the card’s serial number and purchase location to Apple.
- The Consequence: My account is flagged as “closed in accordance with the Apple Media Services Terms and Conditions”.
- The Damage: I effectively have over $30,000 worth of previously-active “bricked" hardware. My iPhone, iPad, Watch, and Macs cannot sync, update, or function properly. I have lost access to thousands of dollars in purchased software and media.
另:上 HN 首页了,看看会不会有反转
Apple has locked my Apple ID, and I have no recourse. A plea for help | Hacker News

