On January 12, 2026 we sent the following notice via email to active $5 Beta and $20 Unlimited subscribers:
Your Plan is Changing.
The following message is about your $5 Beta Plan or $20 Unlimited plan. No impact on helium Hotspots.
Transition to Zero, Air, or Infinity by January 27.
We’re incredibly grateful for the subscribers who joined our mission during the early days of Helium Mobile. These $5 Beta and $20 plans were early-access offers that helped us test, learn, and grow Helium Mobile into the nationwide service that it is today.
To stay true to our mission of affordable connectivity for all, we’re bringing those early subscribers onto the Helium Mobile plans built for today, Zero, Air, and Infinity, so we can continue offering some of the most affordable phone plans in the country for the long-term.
Beginning January 27, 2026, the early-access $5 and $20 plans will no longer be supported on Helium Mobile. Prior to this date, the following exclusive promotions are available to choose from, right within the Helium Mobile App:
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Switch to Air or Infinity Plans: 50% for an entire year, PLUS $50 in Cloud Points
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Switch to Zero Plan: 3GB of data, unlimited talk and text (normally 300 texts, 100 minutes of calls), PLUS $10 in Cloud Points.
You can switch plans in your account on the Helium Mobile app.
Any $5 or $20 subscriber who has NOT selected a Zero, Air, or Infinity Plan by January 27 (or cancelled their plan entirely) will be automatically transitioned to the $15/mo Air Plan, which includes 10GB of data, unlimited talk and text. Helium Mobile will issue a one-time, $10 credit to the accounts of all $5 Beta subscribers to be applied to to their bill.
Any active crypto pre-payments will be credited to your account and applied to future invoices.
Your Options
If you do not wish to continue service under these updated terms, you may cancel your plan at any time before January 27 with no penalty.
You can change your plan by logging into your account in the Helium Mobile App. Again, please note that promotions are being offered within the Helium Mobile App to those who switch their plans to Zero, Air, or Infinity before January 27, 2026.