TransUnion unfree一直失败,显示暂时无法unfree。美卡论坛没看到相似案例,懒得打电话。按照这篇帖子https://www.reddit.com/r/CRedit/comments/15qgtk7/cant_lift_my_transunion_credit_freeze/ 用户madorbit1的回答成功了。
以下为复制内容:
I had this issue. So aggravating. They cannot fix it on chat and their call center is the worst.
Anyway I was lucky enough to talk to the only competent employee there who had me do the following process. This worked
Open your browser in incognito or a private window.
Google transunion login
official site > member login
Log into your account
Request/view your credit report
Let it load.
Scroll all the way to the bottom of the page and back up
Click on the “Credit Freeze” tab
You should see your freeze status now
I asked her why this is happening and she said when you request your report it updates everything in their system. Once it’s all updated the site can show you the status.
Pretty messed up but it worked.